24/7-365 Emergency Automation Support
If your automation system is down and you need help, call us now. Our experienced engineers are here to help you with any issue with any type of automation equipment – both remote and on-site.
No contract or long-term commitment. Let us get your site up and running again.
If it’s automation related and it’s broken, we’ll fix it. If you don’t know what’s broken, we’ll find what’s broken, and then we’ll fix it.
What does MDI fix?
While not a comprehensive list, we commonly find ourselves fixing:
- Programmable Logic Controllers (PLCs)
- Any manufacturer
- Allen-Bradley, Siemens, Mitsubishi, Omron, Automation Direct, and many others
- Human Machine Interfaces (HMIs)
- Any manufacturer
- Allen-Bradley, Siemens, Honeywell, and many others
- Conveyer Belts
- Variable Frequency Drives (VFDs)
- … and much more
Where does MDI go?
We service the entire United States. No matter how far away or near you are, we’ll send an engineer to you to fix your problem. Alternatively, we can have one remotely connect if that is preferable for you.
Do I have to sign a contract?
No, you do not have to sign a contract. Unlike others, we’ll fix your problem without any lengthy support contracts involved.
What happens once I call?
Once you call, you’ll be immediately connected with a friendly representative or engineer located in our Shrewsbury, Pennsylvania headquarters.
We’ll assess your needs over the phone and work with you to determine what is the best course of action for fixing your issue.
If needed on site, we’ll immediately dispatch a highly-trained engineer to you with experience in dozens of automation components. No matter where you are in the country, we’ll send an engineer to your location.
Alternatively, we can also have an engineer remotely connect to your site’s network to diagnose the problem. We’ll help you get connected. You do not need to have existing VPN infrastructure in place.
Our support is only a phone call away. Call or email now.
Ready to Get Started?