SightToSite

Why SightToSite?
We’ve all had that sinking feeling: it’s 11pm on a Friday evening, and a critical piece of machinery is down. It’s past business hours for the OEM and your local systems integrator, and you’re losing production by the minute. What do you do? Who do you turn to? At MDI we hate downtime as much as you do which is why we created SightToSite: the absolute fastest way to get troubleshooting and support for your PLCs and HMIs 24/7/365.

What Is SightToSite?
SightToSite is a proprietary portable device that allows MDI’s team of over 20 BindBusters Emergency Response Engineers to remotely connect to any PLC or HMI in your plant. It primarily uses amplified 3G/4G cellular technology that is much stronger than your cell phone. In many cases, this will cover your entire plant. Best of all; there is no setup required from you or your IT department. If you have a spot in your plant that just doesn’t have any cell coverage, SightToSite also has the ability to connect through your plants WiFi or Ethernet network as well.

SightToSite is NOT a VPN connection, it exactly mimics a direct connection just as if our engineer was standing next to your equipment. This allows us to connect to PLCs that have not been assigned an IP Address and that don’t have any Ethernet capabilities. In fact, because SightToSite has ports for Ethernet, USB, and Serial (yes, even Serial!), we can connect to just about any PLC or HMI in your plant.

How Do I Get SightToSite?
SightToSite is available for lease only through MDI. With a lease you get:

• Direct access to a friendly and knowledgeable BindBusters Engineer 24/7/365
• Free Maintenance and Upgrades to your SightToSite device
• A guaranteed response time of 2 hours or less*

*MDI guarantees an engineer will be available within 2 hours, or you will receive 2 hours of free service.